Shipping policy

Shipping Policy

At FOR, we strive to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, delivery timelines, and shipping charges.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotions, or sales events, processing times may be slightly extended.

Shipping & Delivery

  • We currently ship across Egypt.

  • Estimated delivery times range from 2–5 business days, depending on your location.

  • Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or public holidays.

Shipping Fees

  • Shipping fees are calculated at checkout based on the delivery location.

  • Any applicable shipping charges will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing your tracking information, allowing you to monitor your shipment's progress.

Delivery Attempts

  • Please ensure that the shipping address and contact information provided are accurate and complete.

  • If a delivery attempt is unsuccessful due to incorrect information or customer unavailability, additional shipping fees may apply for re-delivery.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or if you receive the wrong item, please contact our Customer Service team within 48 hours of receiving your order. We will investigate the issue and provide an appropriate resolution.

Delays

While we work with trusted shipping partners to ensure timely delivery, FOR is not responsible for delays caused by:

  • Courier service disruptions

  • Severe weather conditions

  • Public holidays

  • Force majeure events

  • Incorrect shipping information provided by the customer

Contact Us

If you have any questions regarding shipping, delivery status, or your order, please contact our Customer Service team at support@its-for.com, We will be happy to assist you.